Archives for June 2017 | Coach in the City

Choose Your Intention

Jun 28, 2017 | No Comments

Can you guess from this photo what it’s going to be?   This afternoon, I’m co-presenting a session at Lloyds learning week to approximately 200 Insurance professionals.  Nicky and I are sharing our “Notice – Assess – Engage” model on How to deal with difficult people which includes a variety of strategies, tools and techniques […]